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Doctor's Desk

STANDARD OPERATING GUIDELINES

EMS providers and agencies in Pennsylvania are bound by the approved PA EMS protocols for treatment of patients.

 

Most agencies also have Standard Operating Guidelines (SOG's) that instruct members on the operations and expectations of each individual organization for situations outside the EMS Protocols. . 

Section 100 Administrative Guidelines  

Series 100 - Administration

100-001 - Mission, Vision, & Statement of Values
100-002 - Organizational Structure 
100-003 - Chain of Command
100-004 - Dereliction of Duty 
100-005 - HIPAA Compliance 
100-006 - Identity Theft Program
100-007 - Station Computer & Information Systems
100-008 - Organizational Email & Cloud Storage
100-009 - Mobile Device Usage
100-010 - Social Media 
100-011 - Photography 
 

100-012 - Media Requests 
100-013 - Member Recognition
100-014 - Investigation/Complaint Investigation
100-015 - Disciplinary Process
100-015A - Disciplinary Form 
100-016 - Termination of Membership/Employment
100-016A - Equipment Return/Exchange Form
100-017 - Grievance Procedure 
100-018 - Member Death Process
100-019 - Anti-Discrimination Process
100-020 - English Communication 
100-021 - SOG Development & Implementation 

 

Series 101 - Member  Guidelines

101-001 - Member Duties & Responsibilities
101-001A - EMR Position Description
101-001B - EMT Position Description
101-001C - AEMT Position Description
101-001D - Paramedic Position Description
101-002 - Volunteer Duties & Responsibilities
101-002A - Junior Member Position Description
101-002B - Junior Member Acknowledgement Form
101-002C - Junior Member Roster
101-002D - Auxiliary Member Position Description
101-002E - New Volunteer Information Checklist
101-002F - Volunteer Member Counseling Form
101-003 - Officer/Committee Head Duties 
101-003A - Chief Position Description 
101-003B - Deputy Chief Position Description
101-003C - Assistant Chief (s) Position Description
101-003D - Station Captain (s) Position Description
101-003E - Station Lieutenant (s) Position Description
101-003F - Building Maint. & Supply Coordinator 
101-003G - Clinical Care Coordinator 
101-003H - Engineer Position Description
101-003I - Medical Supply Coordinator 
101-003J - QA/QI Coordinator Position Description
101-003K - Social Media / PR Coordinator 
101-003L - Technology Coordinator 
101-003M - Training Officer Position Description 
101-003N - Uniform Coordinator
101-003O - Volunteer Coordinator  
101-004 - Member Code of Conduct
101-005 - Officer Code of Conduct 
101-006 - Compensated Member Onboarding
101-006A- Comp. Member Onboarding Checklist
101-007 - Medical Command Authorization
101-008 - General Station Procedures

 

101-009 - Administrative Station/Office Duties
101-010 - Duty Hours & Attendance  
101-011 - Minimum & Maximum Staffing
101-012 - Scheduling 
101-013 - Call Out/Trade Process
101-014 - Time Off Process
101-015 - Compensatory Time
101-016 - Performance Review
101-016A - Annual Performance Review Form
101-017 - Court Appearance  
101-018 - Travel Authorization
101-018A - Travel Authorization Form
101-018B - Travel Expense Report 
101-019 - Expense Report 
101-020 - Secondary Employment
101-021 - Professional Appearance
101-022 - Uniforms
101-023 - Outerwear & Head Coverings 
101-024 - Smoking and Tobacco
101-025 - Drug Free Workplace
101-026 - Use of Facilities
101-027 - Fitness Facility Usage
101-027A - Fitness Facility Usage Waiver
101-028 - Training/Meeting Room Usage
101-029 - Station Parking 
101-030 - Vending Machine Access
101-031 - Station Access
101-032 - Station Visitors
101-033 - Sleeping/Bunkrooms
101-034 - TV Usage 
101-035 - Station Phone 
101-036 - Pets in Station 
101-037 - Event Standby's
101-038 - Procurement Procedure 

 
 

 

Series 102 - Documents & Documentation

102-001 - Organizational Communications
102-002 - Record Retention 
102-003 - Documentation 
102-004 - Agitated Delirium Documentation
102-005 - Drowning/Near Drowning Documentation
 

102-006 - Nasal Narcan Documentation
102-007 - Antibiotics for Open Fractures 
102-008 - Continuous Quality Improvement Plan
102-009 - Accident/Injury Reporting 
102-010 - After Action Review & Reports

Section 200 Training Guidelines  

Series 200 - Training

200-001 - Organizational Training
200-002 - HIPAA/PHI Training
200-003 - Preceptor Program  
200-004 - Certification Requirements

200-005 - Paramedic Intern
200-005A - Paramedic Intern Evaluation Sheet
200-006 - Attendant Program 
200-006A - Attendant Evaluation Sheet 
200-007 - Annual Skills Review 

 

Section 300 Safety Guidelines  

Series 300 - Infection Control Plan

300-001 - Infection Control Plan
300-001A - DICO Position Description
300-001B - Exposure Matrix
300-001C - Student/Observer Liability Waiver
300-001D - Informed Consent Waiver (HBV Vaccine)
300-001E - Informed Consent Waiver (HAV Vaccine)
 

300-001F - Informed Consent Waiver (TB Testing)
300-001G - Informed Denial Waiver (HBV Vaccine)
300-001H - Informed Denial Waiver (HAV Vaccine)
300-001I - Informed Denial Waiver (TB Testing)
300-001J - Annual TB Screening Questionnaire
300-001K - Confidential Medical Record  

 

Series 301- Operational Safety

301-001 - Risk Management Plan
301-002 - Safety Committee
301-003 - Critical Incident Stress (CISM)
301-004 - Lifting Procedure
301-005 - Respiratory Protection Plan
301-005A - Facial Hair for Respirator Usage
301-006 - Report of Abuse & Neglect
301-007 - Hostile Patients/Family Members
 

301-008 - Riding Procedure Family/Service Animal
301-009 -  Suspected/Confirmed Infectious Patients
301-010 - Decontamination of Vehicle/Equipment
301-011 - Medical/Pharmaceutical Waste Disposal
301-012 - Parasite Prevention & Reporting
301-013 - Oxygen Storage & Replacement
301-014 - Personal Protective Equipment (PPE)
310-015 - Carbon Monoxide Meters
 

Section 400 Organizational Operations 

Series 400- EMS Operations 

400-001 - System Performance Indicators 
400-002 - Incident Management System
400-003 - Drug/Narcotic Accountability
400-004 - Unit Restock Procedure
400-005 - Hospital Choice Procedure
400-006 - Crime Scene Operations
400-007 - Transfer of Patients
400-008 - Transport of Pediatric Patients
400-009 - Patient Personal Property
400-010 - Care of Domestic Animals
400-011 - Forcible Entry
400-012 - Mutual Aid Responses
400-013 - Inventory
 

400-014 - Station Supply Restocking Procedure
400-015 - Operations at Police Incidents
400-016 - Operations at Structure Fires
400-017 - Operations at Vehicle Accident/Fire
400-018 - Operations at Vehicle Extrication 
400-019 - Helicopter Landing Zone Operations
400-020 - Legal Blood Draw
400-021 - Mass Casualty Plan (MCI)
400-022 - EOC Activation 
400-023 - Ride-A-Long Procedure 
400-024 - Responses in Personal Vehicles (POV)
400-024A - POV Registration Form 
 

Series 401- Communications

401-001 - General Communications Procedures
401-002 - Mobile Data Computers (MDC)
401-003 - Shannondell High Band Channel

401-004 - High Band Radio
401-005 - Closest Unit Dispatching 
401-006 - Priority Traffic 

Series 402- Vehicle Operations 

402-001 - Driver Code of Conduct
402-002 - Vehicle Procedures
402-003 - Driver Training & Orientation 
402-003A - Driver Log Sheet
402-003B - Approved Driver Trainer List 
402-003C - Driver Evaluation Sheet
402-004 - Dash Cameras
402-005 - Vehicle Fueling
402-006 - Response Guidelines 

402-007 - Vehicle Positioning 
402-008 - Vehicle Backing
402-009 - Exhaust System
402-010 - Snow Chains
402-011 - Breakdown/Malfunction 
402-012 - OOS Vehicle - Scheduled Maintenance 
402-012A - OOS Equipment Checklist
402-013 - Vehicle Specifications
402-014- Vehicle Replacement Plan

Series 403- Equipment

403-001 - Equipment Standard

403-002 - Equipment Malfunctions/Repair

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